Water Damage Restoration Services
Dry County Restoration, LLC
Step #1 – Assess the water damage
*No charge for this service*
After you have a plumber stop the water leak, the next step is to examine the damage caused by the water leak and identify all areas and materials that contain moisture.
We examine the affected and adjacent areas using high-tech instruments like moisture meters, thermal imagers, and hydrometers that can measure the moisture content on floors, walls, ceilings, and anything that may be affected by the water leak.
This service is a non-destructive moisture detection process. We will not cause any further damage during this process.
Step #2 – Advise homeowner if there is a valid insurance claim
Experience counts when working with your insurance company. With over 6,000 water damage insurance cases our founders have worked on, we know what insurance companies will pay for and what they won’t.
If there’s a valid water damage insurance claim, then we will get authorization from you, the homeowner, to speak with your insurance company and help you begin your insurance claim.
Your deductible ONLY applies to the REBUILD portion of your insurance payout, while water damage mitigation (demolition and dry down of your house) are covered 100% by your carrier.
Step #3 – Removal of all wet materials and dry-out of affected areas.
If your insurance company approves the water mitigation services and you choose us to perform the work, we’ll begin asbestos and mold testing, and the removal and drying of all wet and damaged materials.
Note that any mold that was already present before the damage event is usually not covered unless it’s a direct result of a “sudden and accidental” leak.
Again, upon approval, this mitigation service is entirely paid by your insurance company. It is NOT subject to your policy deductible if it’s determined to be a covered loss.
Our professional dry-out fans will take three to five days to dry the affected area(s) thoroughly.
We will then return after that period and retake moisture readings. We’ll create a dry-out log for your insurance company.
All affected areas must meet acceptable moisture levels per national standards set by the IICRC; otherwise, dry-out must continue.
Step #4 – repairs & reconstruction
Once the dried areas meet national IICRC standards of moisture levels, we then provide you and your insurance company with a detailed written estimate to repair and reconstruct all affected area(s) and return them to finished room(s).
We’ll work with you and your insurance company to review this estimate and get approval from them to proceed.
Your insurance policy deductible DOES apply to all reconstruction.
If approved by both you and your insurance company, we will then proceed with all repairs and reconstruction to bring your home back to your comfort and safety and “reasonable uniform appearance” per strict state of California insurance code.
If the scope of the work is beyond our capabilities, we will recommend general contractors that we regularly work with.